Refund Policy

All things provided or fixed by us are completely tried and painstakingly pressed prior to delivery, including the utilization of against static sacks/wrapping where material. On the off chance that we get no correspondence from you, inside 7 days of conveyance, in regards to any issues with the things, you are considered to have gotten the things in full working request and without any issues.

 Assuming that you wish to return a thing under any condition this ought to be accounted for to us inside 7 days of conveyance. You then, at that point, have a further 7 days to return the thing, with all bundling and documentation, for appraisal/investigation.

 We will just approve the arrival of a thing in the accompanying cases:

 Damage when received

We offer an entire 12 Months return to put together guarantee with respect to all reconditioned, administration trade, and new parts. So on the off chance that you have any issues inside a year from the date of conveyance then, at that point, if it's not too much trouble, contact our Customer Relationship Team who will be eager to assist and disclose what you want to do straight away.

If it's not too much trouble, see our guarantee page for full agreements.

 Damaged in transit

In the event that things are harmed on the way, this ought to be accounted for to us inside 7 days so we can furnish you with a substitution unit. In the event that there is no accessibility for a substitution, the cost of the things, as paid, will be discounted through the installment strategy utilized when the things were bought. Carriage costs will likewise be discounted on the off chance that the harm was because of our pressing or potentially our transporter.

The Customer should not return any damaged items until they are instructed to do so by Quantum First Automation Inc as they may be subject to inspection from the courier company. If you suspect your order has been damaged in transit, Quantum First Automation Inc will require photos of this damage to use as evidence in any claims.

Wrong  item

If you receive items which do not match those ordered, you should contact us within 7 days to arrange collection and return.

Should you wish to return an item for any other reason than stated above we must be informed of the return and reason for return in writing within 7 days of receipt of the item. You then have a further 7 days to return the item in the original condition and packaging which will enable them to be immediately fit for re-sale. Returns of this nature will be subject to a 35% re-stocking fee.

This returns policy excludes software and specially manufactured products.

You also may contact us at:

CANADA

Address:
6691 Edwards Blvd, Mississauga, ON L5T 2H8, Ontario, Canada

Phone:
1-905-625-3500

Fax :
1-905-625-3510

Email:
sales@qfautomation.com

USA

Address:
941 E. Lovejoy Street,
Buffalo NY 14206, United States

Phone:
1-716-844-3355

Fax :
1-905-625-3510

Email:
sales@qfautomation.com